Call: 1-800-790-9240
Email:
Call: 1-800-790-9240
Email:
In keeping with the industry policies and guidelines of our supplier partners, Get Up N' Go Cruises & Travel would be more than happy to assist you in transferring bookings to us that you've made directly with the cruise lines. The benefits of transferring your bookings may include any (or all) of the following, depending on your reservation and cruise line: Price Discounts, Onboard Credits, Free (pre-paid) Gratuities, Free (pre-paid) Specialty Dining Packages, Wine and Other Special Gifts.
Bookings that have already been paid in full cannot be transferred (only bookings that are being held with or without a deposit can be transferred). The best part about it is that you get a better deal with us and NONE of your reservation specifics change. Your cabin number, dining setup, and even loyalty discounts will all still be there…PLUS, you get our extra discounts and/or amenities!
Yes! Everyone needs traveler's insurance. One of the most common mistakes people make is thinking that their standard healthcare insurance will cover them while they're in international waters or international countries. Please verify this, as many of them DON'T. Plus, even if they did cover you for medical reasons (which they probably don't), they wouldn't cover you for cruise line penalties that result from you canceling for medical reasons - our policies do! Most people don't realize all of the benefits that traveler's insurance gives you. For example, if a closely related relative (that isn't even traveling with you) or a traveling companion gets sick and you must cancel your trip to be with them, traveler's insurance offers you coverage for this. Same goes for jury duty and natural disasters - traveler's insurance will cover you for that as well. Many other travel agencies and web sites offer policies that do not give you nearly the premium and comprehensive coverage levels that our policies do. If you want coverage for business-related reasons, we offer a premium policy featuring such coverage that will cover you for any business-related cancellations, for a minimal charge. We also offer a "cancel for any reason" policy upgrade if you cancel prior to 48 hours of your trip's departure. Such policy upgrades must be added within 14 days from your initial booking date. We also offer FREE coverage for children traveling with adults enrolled in our policy that they're related to.
Onboard purchases are charged to your cabin's expense account. At the end of the cruise you will have the option to pay the balance due by either cash or credit card. During the cruise you can pay off the balance little by little or entirely on a daily basis, if you prefer to do that. Upon boarding the ship, at check-in, the cruise line will ask you for a credit card number to have on file during the cruise. If you do not have a credit card to use, or do not want to use one, they will ask you for a cash deposit (that varies based on the cruise line).
A guarantee-status cabin is when the cruise line offers a specially reduced price to you, with the guarantee that you will receive at least the category accommodations that you've purchased, but you do not know the stateroom number until boarding the ship. Often times the cruise line will be able to upgrade you to a more premium category when you book a guarantee. This type is great for those looking to get more for their money, but is not good for those that are very particular about the exact location of their cabin (since you'd have absolutely no control over that when you purchase a guarantee).
There are casinos on most cruise ships, but not all. If this is a deciding factor for you please check prior to booking a particular ship. When there is a casino they are usually feature-filled; with slot machines, tables (poker, three card, Caribbean stud, blackjack, roulette, craps, and more), card tournaments, slot tournaments, and everything else a major casino would offer. If you're going on a Hawaii cruise, don't expect a casino (they are prohibited on Hawaii cruises).
Yes, there are ATMs onboard cruise ships; however, most charge a high usage fee. If you need cash while on your cruise it would be more economical to use the ATMs while in port, or you can bring traveler's checks with you to cash onboard the ship.
Most ships do offer a babysitting service. Some offer a private babysitter that comes to your room, while others offer group childcare sitting in a designated area of the ship and grouped by age. If this is a priority for you please check the details of the specific ship you're interested in prior to booking.
An alternative/specialty restaurant is an optional premium restaurant offered on most cruise ships that feature a specialty cuisine. (for example - Italian, Asian, steakhouse, Mexican, French, etc.). The ships do have very nice main dining rooms and buffets, where you can eat for free daily. However, the specialty restaurants are usually available at an additional fee, and require a reservation. They range in cost from about $12 to $35 per person.
You should let us know upon booking the cruise so we can inform the cruise line of your specific needs. They usually offer low-sodium, kosher, and other specialty meals. If your needs change after your booking, please make sure to notify us well in advance of your departure date, to ensure that everything is done in a timely fashion.
Unfortunately, No! Due to strict security measures and customs laws, cruise lines do not allow guests onto the ship (or in the cruise terminal). You'll have to say your goodbyes prior to entering the cruise terminal.
Starboard, port, bow, and aft are nautical terms that are used by cruise lines to describe various onboard locations, such as the staterooms. Starboard refers to the right side of the ship, when facing forward. Port refers to the left side of the ship, when facing forward. Bow refers to the front of the ship. Aft refers to the rear the ship.
